Expertise of Goods Quality and Defects
This is the most sought-after type of expertise that helps consumers protect their rights. We examine non-food items (appliances, furniture, clothing, footwear) and food products to establish their compliance with standards and identify the cause of defects.
- Determining the nature of the defect: We establish whether the defect is a manufacturing flaw or a result of improper use.
- Compliance with GOST and TU: We check if the product meets the declared characteristics and mandatory quality standards.
- Assessing the degree of wear: We determine the actual wear of the product, which is important for assessing its residual value.
- Completeness and labeling: We check the correspondence of the completeness and information on the labeling with the actual characteristics of the product.
- For whom: Individuals for returning goods to the store; legal entities for resolving disputes with suppliers.
An objective commodity expert’s conclusion is your key to getting a refund for a low-quality product.
Protection against Fakes and Counterfeits
In a world where everything from sneakers to medicines is counterfeited, authenticity expertise becomes a necessity. We use a comprehensive approach, including visual inspection, instrumental and laboratory methods.
- Branded items: We verify the authenticity of clothes, bags, watches, and jewelry. We compare them with reference samples, analyze materials, hardware, and seams.
- Electronics and spare parts: We identify counterfeit components that can be not only of poor quality but also dangerous.
- Art and antiques: We conduct art and technological expertise to confirm authorship and time of creation.
- Documents and handwriting: Handwriting and technical examination of documents to establish the authenticity of signatures and identify forgeries.
Result: You receive an official conclusion confirming or refuting the authenticity of the product, which can be used in court or in a dispute with the seller.
Your Reliable Partner in Legal Disputes
Our conclusions are accepted by all courts of the Russian Federation. We conduct expert examinations by court appointment, at the request of lawyers, notaries, and investigative bodies. Our experts are warned of criminal liability for giving a knowingly false conclusion.
- Full compliance with the law: We work in strict accordance with Federal Law-73 “On State Forensic Expert Activity in the Russian Federation,” the Civil Procedure Code, the Arbitration Procedure Code, and the Criminal Procedure Code.
- Peer review: We analyze the conclusions of other expert organizations for errors and inconsistencies, helping to challenge a biased expertise.
- Legal consultation: We help to correctly formulate questions for the expert to get clear and useful answers for the case.
- Court appearance: Our expert can be summoned to court to give explanations on the conducted research.
We do not just provide a conclusion; we help you build a strong evidence base and win in court.
Accurate Calculation of Your Damage
If your property has been damaged, an independent assessment is the only way to get fair compensation. We will determine the exact cost of restoration repairs or the market value of the lost property.
- After flooding or fire: We record all damage to finishes, furniture, and appliances. We draw up a detailed estimate for repairs and replacement.
- After a car accident: We calculate the cost of car repair (including hidden damage) and the amount of loss of commercial value (LCV).
- Vandalism and illegal actions: We assess the damage caused to your property by third parties.
- Poor quality services: We determine the cost of eliminating defects after poor-quality repairs, window installation, or furniture assembly.
Our assessment report is an official document and a basis for claiming compensation from the person at fault.
A Scientific Approach to Establishing the Truth
Our accredited laboratory is equipped with modern equipment that allows for complex chemical, physical, and biological research.
- Chemical analysis: We determine the composition of alloys, plastics, fabrics, and liquids. We identify the presence of harmful and prohibited substances (lead, mercury, formaldehyde).
- Microscopy: We study the structure of materials under high magnification to identify defects, determine the type of fibers, and analyze the authenticity of documents.
- Spectral analysis: Allows for the precise determination of the composition of jewelry without damaging it.
- Microbiological analysis: We check food products, water, and cosmetics for the presence of dangerous bacteria and fungi.
When a visual inspection is not enough, precise laboratory methods come to the rescue.